Financial Aid Counselor/ Verification

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Job Posting Title: Financial Aid Counselor/ Verification Position Type: Professional / Unclassified Department: LSUAM Pres - EM - Rec - FAS - FA - Ops - Students (Morgan Trapen Tannehill (00001127)) Work Location: 1138 Ruffin G.
Pleasant Hall Pay Grade: Professional Job Description: The Verification Counselor position within Louisiana State University’s Office of Financial Aid & Scholarships will play a key collaborative role in advancing the university and meeting the student access objectives.
The individual, with general oversight from the Coordinator of Operations, will be responsible assisting with interpreting and entering verification documents, communicating conflicts identified in the verification process, and performing calculations for Return of Title IV funds.
Financial Aid Operations (90%) Interpret and enter verification action items to admitted and continuing students.
Identify and resolve discrepancies in self-reported information against actual documentation for the pool selected for verification.
Communicate conflicts identified in the verification process and information needed for resolution.
Interpret subsequent transactions of the Free Application for Federal Student Aid (FAFSA) that may be received for a student to determine if conflicts exist.
If conflicts exist, request the appropriate verification action item on the student’s account and communicate the conflict.
Review the transfer monitoring report provided to us by the U.
S.
Department of Education for mid-year transfer students.
This report is utilized to help determine the amount of aid that a mid-year transfer student may be eligible to receive.
Perform calculations in accordance with the regulations for the returning of Title IV funds to the appropriate programs within the time frame allotted by the Department of Education.
Responsible for monitoring posting of refunds for any Title IV funds returned to the Department of Education by a student officially or unofficially resigning and have received federal student aid.
Special projects as assigned (10%) Serves as a rotating member of the satisfactory academic progress appeals committee.
Represent LSU and the Office of Enrollment Management & Student Success at professional functions and recruiting events.
Required Experience/Qualifications: Bachelor’s Degree Meets eligibility to obtain National Student Loan Database System access and must not be in default on a student loan.
Preferred Experience/Qualifications: Experience working in financial aid or equivalent student services setting in higher education.
High level of fluency in Spanish, written and verbal, preferred.
Knowledge of best practices in financial aid Strong team orientation, effective interpersonal skills, and superior written and verbal communication skills Demonstrated commitment to data-driven decision-making, including effective analytical skills and proven results in achieving objectives and goals.
Special Qualifications: Uniform may be required.
As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services.
Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center.
In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency.
The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.
Additional Job Description: Special Instructions: The location of this position is LSU-BR and is not eligible for remote work.
To be considered, qualified candidates will submit a complete application which includes a cover letter explaining their specific interest in the position and how their skills and experiences prepare them for success in this role, a resume, and three professional references.
Please provide resume and transcripts.
Official transcripts are required prior to hire.
For questions or concerns regarding the status of your application or salary ranges, please contact Jessica Ott at jott@lsu.
edu.
Posting Date: February 5, 2024 Closing Date (Open Until Filled if No Date Specified): Additional Position Information: Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more! Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance.
Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
Essential Position (Y/N): LSU is an Equal Opportunity Employer and SAME Agency: LSU is designated as a State As a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials.
For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management (hr@lsu.
edu).
HCM Contact Information: For questions or concerns related to updating your application with attachments (e.
g.
, resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.
edu.
For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.