JOB SUMMARY
The Night Shift Customer Care Associate at Benny's is responsible for providing excellent customer service, maintaining a clean and organized store, and processing transactions accurately.
This role involves working during the night shift and handling various tasks, such as stocking shelves, cleaning, and assisting customers with their purchases.
PRIMARY RESPONSIBILITIES:
$16.
50/ hour
Greet customers and provide friendly and courteous service
Complete sales transactions with store customers at fixed point-of-sale kiosks in a commercial convenience store environment
Utilizes interactive touchscreen interface at a "point-of-sale" sales kiosk to collect payment for store purchases
Reconciles sales transactions
Records, reports, completes and handles transactions with customers on sales and concerns
Makes hot and cold food items and maintains deli cleanliness
Makes coffee and tea and maintains drink area cleanliness
Cleans and stocks customer bathroom areas
Wipes down gas pumps and maintain lot
Sweeps and maintains store including taking out the trash, dusting shelving, and cleaning windows
Stocks and maintains merchandise on shelves and store cleanliness
Sells fuel and general merchandise at self-service station
Adhere to safety and security procedures, such as checking IDs for age-restricted purchases
Answers customer inquiries about various services
Complies with all applicable local, state, and federal laws
QUALIFICATIONS:
Must be at least 18 years old
Must have or be able to obtain a Louisiana State and East Baton Rouge Parish liquor license
Excellent customer service skills & ability to resolve customer concerns
Integrity and honesty
Dependable, punctual, and self-motivated
Outgoing and energetic
Basic math skills
Professionalism in all aspects, including appearance
Effective communication and interpersonal skills
Cash handling- Accurately receives payment for goods and services, manages petty cash, makes deposits, manages and deposits tips
Multi-tasker-cashiers must sometimes juggle answering phones, popping popcorn, directing customers, and running the register all while maintaining a positive, professional attitude.
Ability to work in a team environment and contribute to company morale
The Night Shift Customer Care Associate at Benny's plays a crucial role in ensuring a positive customer experience and maintaining a clean and organized store.
The ideal candidate is customer-focused, reliable, and able to work independently and as part of a team.
BENEFITS:
PTO for full-time employees - 40 hours in the first year, increases with tenure after 3 years
Tuition or professional development reimbursement
Medical, dental, vision, and supplementary benefits
Hourly, competitive pay
Free car washes & oil change discounts
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