Patient Support Specialist

Job Summary: Performs customer service functions in the clinical office setting.
#LIDNP Duties and Responsibilities: Responsible for incoming calls.
Scheduling of medical and dental appointments.
Appointment confirmations (24 hours in advance).
Routing of phone messages.
Follow up on no-show appointments.
Inform patients of past due balance at point of contact.
Insurance Verification Collection of co-pays, deductible, and fees.
Demonstrates an ability to be flexible, organized and function well in stressful situations.
Performs other duties as requested assigned.
Other Requirements: High school graduate or equivalent required Healthcare experience preferred Basic computer knowledge required